I’ll be compiling my own evidence and writing a detailed explanation of my own situation with Google and sending it to every AG, politician and media personality I can think of also inside the next week. I’d bet the total amount they’ve stolen from the American populace is in the hundreds of millions, if not billions of dollars. I work too hard for my money to have it stolen in such an egregious and blatant manner by a multi billion dollar company. I’ve got all my receipts and unusable cards, emails, chat log and screenshots. Only Google’s cards that I buy with cash to help limit my game spending. Never had any problems when I used my regular checking account debit card either. Didn’t have any problems processing my payments on any of those accounts the next day using my cashapp debit card. Submitted the info as requested, same vague non answer that “either my account or one of my cards is not eligible for appeal”. Was able to redeem one $30 card on one account, but the other $30 card and all 3 $20 cards Google claimed to need more info. Bought 5 cards, 20, 20, 20, 30 and 30 to add funds to my 5 Google accounts, which I use to play 12 accounts on the same game. “Google’s arbitrary barriers to redemption likely dissuaded many gift card holders from redeeming their cards, either because they lacked the information requested or found it too burdensome,” Meyers said in the claim.Īccording to the claim, Google also uses an algorithm in its security system that often flags authentic gift cards as suspicious, invalidating them. Gift card holders are required to fill out a form saying when and where the gift card was purchased, and provide receipts documenting the purchase, requests that are difficult for many gift card holders – especially those who received the cards as a gift, Meyers and Goza say. Google Play gift card holders Henk Meyers and Glenn Goza, the lead Plaintiffs in the class action lawsuit, say that Google’s security system makes it almost impossible for holders of authentic gift cards to redeem their purchases or gifts.
The current class action lawsuit was filed in the Central District.
According to the company’s terms of service that govern Google Play gift cards, disputes must be resolved in the federal or state courts of Santa Clara County, in the Northern District of California, Law360 reports.
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